Shipping Policy – Silia
At Silia, we strive to provide a seamless and transparent shopping experience. Since we work with international suppliers (via AutoDS) to ensure the highest quality and best price for our Red Light Hair Brush, please find our shipping details below:
1. Order Processing Time
All orders are processed and prepared within 2 to 5 business days from the date of order confirmation.
You will receive an email confirmation once your order has been shipped, containing your tracking number.
2. Estimated Delivery Time
Because we ship directly from our international partners’ warehouses, the delivery time usually ranges between 10 to 20 business days.
Delivery times may vary slightly based on the destination country, peak seasons, or public holidays.
3. Order Tracking
Once the product is shipped, we will provide you with a tracking number and a link so you can monitor your package’s journey until it reaches your doorstep.
4. Shipping Rates
[Optional: We offer Free Shipping on all orders for a limited time / or specify your flat rate here].
Any applicable shipping costs will be clearly displayed at the checkout page before you complete your purchase.
5. Customs and Import Taxes
Please be aware that any customs duties or import taxes imposed by the destination country are the sole responsibility of the customer, as these charges are subject to local laws.
6. Shipping Delays
While we do our best to ensure timely delivery, Silia is not responsible for delays caused by customs clearance procedures in your country or unforeseen natural events. However, we promise to support you and track the shipment until it arrives safely.